![]() ![]() Select each of them and select End Process / End Task if they are still active. Verify drdiag.exe,, NovaBackX.exe, nsCtrl.exe, and nsService.exe processes are not active. Select Show Processes from all users at the bottom of screen Press, , and keys simultaneously to open the Task Manager window. ![]() ![]() Versions older than v16.5 will not be able to upgrade to the current version of NovaBACKUP directly, and must perform all of the steps in order for the new version to work. ![]() This guide is required to be used for if you are attempting to install NovaBACKUP current version, such as v19.0, on a computer that has an old version of NovaBACKUP installed that is more than a couple of major versions old. This is the guide for performing a clean uninstall and reinstall of current NovaBACKUP software including Professional (PC), Server, and Business Essentials. Even if you think that NovaBACKUP was removed, these clean uninstall steps often need to be utilized to remove all traces of the software. There are times when only a CLEAN uninstall and removal of the NovaBACKUP software will be able to clear up various issues relating to possibly corrupt configuration data, etc. The software will not be able to install on those OS's. NOTE: Windows XP, Windows Server 2003, and Windows Vista are NOT supported by NovaBACKUP version 18 and newer. NOTE: This article explains how to remove all traces of NovaBACKUP from a computer, for a standard uninstallation of the software please see How To Completely Uninstall NovaBACKUP PC, Server, or Business Essentials ![]()
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